Popular FAQs
Some of the most frequently asked questions
We have been in business for over 40 years now! Our company was established in Calgary in 1978. To learn more about us and what we believe in, click here
We have been in business for over 40 years now! Our company was established in Calgary in 1978. To learn more about us and what we believe in, click here
The Calgary Stampede is a 10-day rodeo, exhibition and festival held annually in July. If you get the chance, you should check it out, it's a unique experience.
The Calgary Stampede is a 10-day rodeo, exhibition and festival held annually in July. If you get the chance, you should check it out, it's a unique experience.
Yes we do have a loyalty program in place for customers and its called Vaquero Bucks.
The program is free to join and it's easy to earn points with every purchase online and in-store at both Alberta Boot Company and Cody & Sioux store locations. You can learn more about this loyalty program here.
Yes we do have a loyalty program in place for customers and its called Vaquero Bucks.
The program is free to join and it's easy to earn points with every purchase online and in-store at both Alberta Boot Company and Cody & Sioux store locations. You can learn more about this loyalty program here.
Yes, we sure do! Since 1978 we have been handcrafting Western Boots from start to finish. To learn more, please visit our Custom Boots page
Yes, we sure do! Since 1978 we have been handcrafting Western Boots from start to finish. To learn more, please visit our Custom Boots page
Orders and shipping
Questions about placing an order on the website and shipping
Yes, we offer free ground shipping on orders over $50 CAD in Canada the USA. We also provide priority shipping options for an added fee. See the full details of our shipping policy here
Yes, we offer free ground shipping on orders over $50 CAD in Canada the USA. We also provide priority shipping options for an added fee. See the full details of our shipping policy here
Once your order has been received, it can take 1-3 days business days to process.
Once your order has been received, it can take 1-3 days business days to process.
We use FedEx for orders in Canada and it typically takes 3-5 business days once it has been shipped to you.
We use FedEx for orders in Canada and it typically takes 3-5 business days once it has been shipped to you.
We use FedEx for shipping orders to the US and it typically takes 3-10 business days once it has been shipped to you.
We use FedEx for shipping orders to the US and it typically takes 3-10 business days once it has been shipped to you.
We use FedEx for shipping orders internationally and it typically takes 3-10 business days once it has been shipped to you.
We use FedEx for shipping orders internationally and it typically takes 3-10 business days once it has been shipped to you.
No, we do not ship any orders to a P.O Boxes.
No, we do not ship any orders to a P.O Boxes.
Canadian sales taxes will be charged at the applicable federal and provincial rates of the province to which the order is being shipped.
Canadian sales taxes will be charged at the applicable federal and provincial rates of the province to which the order is being shipped.
Duties and taxes are not included under the price of the item, your order will be shipped DDU (Delivered Duty Unpaid) and may incur duties, fees and import taxes upon delivery. This charge is ultimately determined by your local customs authority. Payment of these is necessary to release your order from customs. For more information, please consult your local customs office. Please note, any refused or unclaimed international orders will not be eligible for refund.
Duties and taxes are not included under the price of the item, your order will be shipped DDU (Delivered Duty Unpaid) and may incur duties, fees and import taxes upon delivery. This charge is ultimately determined by your local customs authority. Payment of these is necessary to release your order from customs. For more information, please consult your local customs office. Please note, any refused or unclaimed international orders will not be eligible for refund.
Stores and locations
Questions about our retail locations, store hours and more
Our stores are located in both Calgary and Banff Alberta. To learn more about our stores, their hours and to get directions, click here
Our stores are located in both Calgary and Banff Alberta. To learn more about our stores, their hours and to get directions, click here
Yes, our flagship Calgary store located on 10th Ave in downtown Calgary has a 'hat bar' for personalization and branding of a Western Hat. Learn more about this here
Yes, our flagship Calgary store located on 10th Ave in downtown Calgary has a 'hat bar' for personalization and branding of a Western Hat. Learn more about this here
Our Calgary flagship location is more than just a store, we can host your event here too.
We can offer different experiences for your group up to 90 people and can tailor each event to your specific needs. To learn more, visit our Events page.
Our Calgary flagship location is more than just a store, we can host your event here too.
We can offer different experiences for your group up to 90 people and can tailor each event to your specific needs. To learn more, visit our Events page.
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